Privacy Policy
Last Updated: January 2025
Floriq ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, and phone number
- Business details and registration information
- Location and delivery preferences
- Payment information (processed securely)
- Profile pictures and business documentation
Automatically Collected Information
When you use Floriq, we automatically collect:
- Device information (model, OS, unique identifiers)
- Usage data and app interaction patterns
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for:
- Providing and improving our services
- Processing transactions and orders
- Sending service-related announcements
- Customer support and communication
- Personalizing your experience
- Analytics and market research
- Compliance with legal obligations
- Fraud prevention and security
3. Data Sharing and Disclosure
We may share your information with:
Service Providers: Third parties who assist us in operating our platform and conducting our business (payment processors, hosting providers, analytics services).
Business Partners: Growers, buyers, and logistics partners necessary to fulfill your procurement requests.
Legal Requirements: We may disclose information if required by law, court order, or government request.
Business Transfers: Information may be transferred in the event of merger, acquisition, or asset sale.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability (receive your data in portable format)
To exercise these rights, contact us at support@floriq.com or through our support channels on WhatsApp or Instagram.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, track usage patterns, and improve our services. You can control cookie preferences through your device or browser settings.
7. Children's Privacy
Floriq is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
9. Policy Changes
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the platform. Your continued use of Floriq constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries or to exercise your rights:
Email: floriqsupport@gmail.com
WhatsApp: +91 9900005116
Instagram: @growteqagrifarms
Address: Growteq Agri Farms Pvt Ltd, India
By using Floriq, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.